The Tall Street Journal

Cheyenne Throckmorton's Blog – June 2010 Archive (1)

Delta Airs Absurdly Poor Customer Service

Good Morning this is Delta Airlines Customer Service,

How about we start off your morning revoking your voucher that you paid for, then insinuating that you are trying to cheat the system and

calling you stupid
for thinking we would have a process that every other

Delta employee has told you about and appears on my computer screen.

Lets toss in some questioning about…


Added by Cheyenne Throckmorton on June 30, 2010 at 8:30am — 20 Comments

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